Delivery
Every Fragmentum order is packed with care and shipped promptly. Here's what to expect.
1–2
Business Days
Standard processing time
Free
US Shipping
On all orders over $35
2–3
Business Days
For engraved orders
Processing Time
When We Ship
Orders are processed within 1–2 business days of being placed. Engraved or personalized orders require one additional business day for engraving before shipment.
Orders placed on weekends or US holidays will begin processing the next business day.
United States
Domestic Shipping
Standard
3–7 business days
Free over $35 · $6 under
International
Currently US Only
At the moment we ship within the United States only. International shipping is on our roadmap.
Want to be notified when we ship to your country? Join our newsletter at the bottom of this page.
Tracking
Follow Your Order
Once your order ships, you'll receive an email with a tracking number. You can use it to follow your package directly on the carrier's website.
If you haven't received a tracking update within 3 business days of your order, contact us and we'll look into it immediately.
Lost or Delayed Packages
We've Got You
If your package is marked delivered but hasn't arrived, please wait 24 hours — carriers sometimes scan packages early. If it still hasn't shown up, email us with your order number.
For packages lost in transit, we will reship your order or issue a full refund — your choice.
Questions?
We're here to help.
Reach us at contact@fragmentum.com — we respond within 2 business days.